​STORE POLICIES

Welcome to Sarón Flowers.

We are committed to offering high-quality floral arrangements and an excellent shopping experience.
By placing an order through our website, you agree to the following policies.

Delivery Policy

Delivery Area

We currently deliver within Las Vegas, Nevada, and select nearby areas.

Same-Day Orders

For same-day delivery, orders must be placed before 12:00 PM. Orders received after this time may be scheduled for the next available day.

Delivery Times

We make every effort to meet the requested date and time. However, due to factors such as traffic, weather, special events, or order volume, we cannot guarantee an exact delivery time.

Delivery Information

To ensure successful delivery, the customer is responsible for providing complete and accurate recipient information, including the address, phone number, and any special instructions to facilitate delivery.

Special Delivery Situations

If the recipient is unavailable at the time of delivery, we will do our best to coordinate a suitable solution based on the circumstances.

Delivery Conditions

All deliveries are subject to product availability, weather conditions, and circumstances beyond our control.

Quality and Substitution Policy

At Saron Flower, we strive to deliver floral arrangements that faithfully reflect the design shown on our website.

Due to the seasonal nature of certain flowers and market availability, it may occasionally be necessary to substitute a specific flower variety.

In such cases, we will select flowers of equal or superior quality, aiming to maintain the style, colors, design, and overall value of the original arrangement.

Our goal is for every customer to receive a beautiful, fresh product that is as close as possible to the selected design.

Cancellation and Refund Policy

Customer satisfaction is very important to us. If any issue arises regarding your order, we recommend contacting us within 24 hours of delivery so we can review the situation and provide an appropriate solution.

Cancellation or refund requests will be evaluated on a case-by-case basis, depending on the specific circumstances of the order.

Orders that have already been prepared, processed, or delivered may not be eligible for cancellation or a full refund.

Privacy Policy

We respect and protect our customers' privacy.

Information provided during the purchasing process will be used solely to:

• Process orders.

• Coordinate deliveries.

• Communicate with customers when necessary.

• Provide customer service and support.

We do not sell, rent, or share personal information with third parties for commercial purposes.

We take reasonable measures to protect the information provided by our customers.

Contact

If you have questions about these policies or an order, please feel free to contact us.

Sarón Flowers
Las Vegas, Nevada
702-964-7699​​​